Educational content only. Not medical, psychological, or health services. London, United Kingdom.

Privacy Policy

Last updated:

1. Information We Collect

We collect information in the following ways:

  • Contact Form: When you submit our contact form, we collect your name, email address, and message content.
  • Cookies & Analytics: We use Google Analytics and Google Ads conversion tracking, which may place cookies on your device to understand how you use our site.
  • Automatically Collected: We receive your IP address, browser type, and pages visited through standard server logs.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide services
  • Send you appointment confirmations or follow-up information
  • Improve our website and content based on user behaviour
  • Track conversions in our advertising campaigns
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under GDPR Article 6, we process your data on the following bases:

  • Consent (Article 6(1)(a)): You consent when you fill in our contact form or accept our cookie banner.
  • Contract (Article 6(1)(b)): We process data to fulfil your service request (e.g., booking a consultation).
  • Legal Obligation (Article 6(1)(c)): We retain records for tax, employment, and business purposes as required by law.

4. Sharing Your Information

We do not sell or share your personal data with third parties, except where necessary for service delivery:

  • Google Services: Google Analytics and Google Ads may receive data to track user behaviour and conversions. Google is a Data Processor under our agreement.
  • Email Service Provider: We may use an email platform to send you confirmations or follow-up information.
  • Legal Requests: We may disclose information if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for secure data transmission.

6. Your Rights

Under GDPR, you have the following rights:

  • Access (Article 15): You can request a copy of the data we hold about you.
  • Correction (Article 16): You can request that we correct inaccurate data.
  • Deletion (Article 17): You can request deletion of your data (right to be forgotten), subject to legal retention requirements.
  • Restrict Processing (Article 18): You can request that we limit how we use your data.
  • Data Portability (Article 20): You can request your data in a portable format.
  • Objection (Article 21): You can object to processing of your data for marketing or profiling.
  • Lodge a Complaint: You can file a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

To exercise these rights, contact us at info@forcennforceer.world.

7. International Data Transfers

Our website is hosted in the UK/EU. Google services may transfer data outside the UK/EU under Standard Contractual Clauses (SCCs) approved by relevant authorities.

8. Data Retention

We retain your data as follows:

  • Contact Form Data: Retained for 24 months after last interaction, then deleted unless a service contract exists.
  • Analytics Data: Google Analytics retains data according to its retention settings (default: 14 months).
  • Cookies: Session cookies expire when you close your browser; persistent cookies have expiration dates you can manage.
  • Business Records: We retain records as required by UK tax law (6 years).

9. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect data from children. If we become aware that a child has provided us with data, we will delete it promptly.

10. Third-Party Services

Google Analytics: Helps us understand site usage. Google may use this data for its own purposes under its Privacy Policy (www.google.com/policies/privacy).

Google Ads Conversion Tracking: Tracks conversions from our advertising. Data is used to optimise our campaigns.

Google Maps: Our contact page embeds a Google Map showing our location. This may collect data via Google's terms.

11. Cookies

See our separate Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our site indicates acceptance of the updated policy.

13. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact:

Forcennforceer Ltd
22 Buckingham Street
London, WC2N 6AA
United Kingdom
info@forcennforceer.world
+44 20 7946 0958

You can also contact the Information Commissioner's Office (ICO) at www.ico.org.uk if you wish to lodge a complaint about our data handling practices.